MCM301 Grand Quiz Solution Communication Skills ( Page 8 of 9 )

MCM301 Grand Quiz Solution Communication Skills

 MCM301 Grand Quiz Solution Communication Skills

Question # 8 of 15 ( Start time: 02:58:26 PM)

Which of the following statement is NOT true about a congratulatory message

?

 

 

The message may be sent to a company relocating to a new building.

 

The message may be sent to an individual for being elected to an office in a social organization.

 

The message should focus on the receiver from start to finish.

 

The message may close by referring to the writer's assistance to the receiver in his or her achievement.

  

Question # 9 of 15 ( Start time: 02:59:36 PM)

Writing with a you-attitude shows sincere ______________ for the reader.

 

 Apathy

 

Concern

 

Sympathy

 

Curiosity

  

Question # 10 of 15 ( Start time: 03:00:18 PM)

Which of the following is not true of emotions?

 

 

Emotions help us to enact social roles.

 

Emotions are learned.

 

Emotions are innate.

 

Emotions are belief systems that guide our responses to feelings.

 

  

 

Question # 11 of 15 ( Start time: 03:01:00 PM)

Which of the following method of outlining speech is generally preferred for negative news messages?

 

 

Direct method

 

Indirect method

 

Supporting method

 

Sustaining method

 

 

 

Question # 12 of 15 ( Start time: 03:01:39 PM)

To keep a sentence effective, the suggested average sentence length is:

 

 

17 to 20 words

 

20 to 30 words

 

30 to 40 words

 

More than 40 words

 

 

 

Question # 13 of 15 ( Start time: 03:02:17 PM)

Order letters are usually written, when ____________ are not available.

 

 

Order reports

 

Order blanks

 

Purchase reports

 

Purchase slips

 

 

 

Question # 14 of 15 ( Start time: 03:03:30 PM)

To begin a disappointed newsletter with a negative information, ______________ a negative situation.

 

 

Eases

 

Reduces

 

Complicates

 

Relieves

 

 

Question # 15 of 15 ( Start time: 03:04:15 PM)

When do you think groups, rather than individuals working alone, should be used to solve a problem?

 

 

When the task requires a limited amount of information and skills

 

When a quick resolution is essential

 

When commitment to the decision is important

 

When the task is fairly simple and straightforward

 

 

Question # 1 of 15 ( Start time: 06:50:24 PM )

All of the following are achieved by adopting audience centered tone in a disappointing news message,EXCEPT:

 

A epting that your disappointing-news represents a firm decision

 

Understanding that, under the circumstances, your decision was fair and reasonable

 

Remain well disposed toward your business

 

Destroying the receiver’s pride

 

Question # 2 of 15 ( Start time: 06:50:59 PM )

Careful outlining of topics is helpful for all of the given reasons EXCEPT:

 

It improves the clarity of message

 

It saves writing time

 

It enables to emphasize properly the various topics in the message

 

It keeps the suspense in message

 

Question # 3 of 15 ( Start time: 06:51:37 PM )

In a disappointing newsletter:

 

It is important to apologize.

 

Apology can be made with reason.

 

No apology is offered for the decision.

 

None of the given options

 

 

Question # 4 of 15 ( Start time: 06:52:59 PM )

“Would you please send me information about points of interest and scheduled events for families visiting Murree?” Which kind of letter would be suitable for the given information?

 

Direct request letter

 

Indirect inquiry letter

 

Claim letter

 

Order letter

 

Question # 5 of 15 ( Start time: 06:53:48 PM )

Which of the following method is the best approach for refusing a claim?

 

Direct method

 

Callous method

 

Straight method

 

Indirect method

  

 

Question # 6 of 15 ( Start time: 06:54:27 PM )

Bstands for:

 

Blind carbon copy

 

Blind compiled copy

 

Branded carbon copy

 

Branded compiled copy

 

 

 

Question # 7 of 15 ( Start time: 06:55:03 PM )

All of the following are Important details to include in the letter of invitation EXCEPT:

 

The topic of the presentation

 

The date and time of presentation

 

The venue of the presentation

 

The menu of lunch to be given in the end of presentation

 

 

 

Question # 8 of 15 ( Start time: 06:55:17 PM )

All of the following factors bring the element of completeness in a message EXCEPT:

 

Providing all necessary information

 

Answering all questions asked

 

Giving something extra, when desirable

 

Using vivid, image-building words

 

 

With the use of which of the following, we reason from specific evidence to general conclusion?

 

Analogy

 

Logic

 

Induction

 

Deduction

 

 

Question # 10 of 15 ( Start time: 06:55:54 PM )

In written communication active verbs help make sentences more:

 

Specific

 

Concise

 

Empathetic

 

All of the given options

 

 

Question # 11 of 15 ( Start time: 06:56:16 PM )

The letter of decline must be:

 

Straight

 

Courteous

 

Callous

 

Unsympathetic

 

 

Question # 12 of 15 ( Start time: 06:56:34 PM )

All of the following functions are performed by a good buffer, EXCEPT:

 

Expresses your appreciation for being thought of

 

Assures the reader of your attention to the request

 

Compliments the reader

 

Indicates your lack of understanding of the reader’s needs

 

Question # 13 of 15 ( Start time: 06:57:02 PM )

_______________ is the language of business correspondence written for a general readership.

 

Informal English

 

Formal English

 

Common English

 

African English

  

 

 

Question # 14 of 15 ( Start time: 06:57:21 PM )

Which of the given sentences is bias free?

 

Please share this report with your supervisor.He will find it interesting.

 

Mr. Usman, aged 55, has just joined our Technical Department.

 

Mr. Umer is an unusually tall Asian.

 

Workers with physical disabilities face many barriers on the job.

 

 

Question # 15 of 15 ( Start time: 06:57:50 PM )

When applied to business messages 'correctness' means all of the following, EXCEPT:

 

Use the right level of language

 

Check a uracy of words, information and data

 

Use correct grammar and punctuation

 

Check font style

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VU Grand Quiz Assignment GDB past Papers exam: MCM301 Grand Quiz Solution Communication Skills ( Page 8 of 9 )
MCM301 Grand Quiz Solution Communication Skills ( Page 8 of 9 )
MCM301 Grand Quiz Solution Communication Skills
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