MCM301 Grand Quiz Solution Communication Skills ( Page 7 of 9 )

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MCM301 Grand Quiz Solution Communication Skills

MCM301 Grand Quiz Solution Communication Skills

Question # 13 of 15 ( Start time: 09:22:22 AM )

All of the following are Non Essential parts of a letter EXCEPT:

 

 

Addressee notation

 

Attention line

 

Subject line

 

Complimentary close

 

Question # 14 of 15 ( Start time: 09:25:14 AM )

Diversity is important to the su ess of groups. What does it mean?

 

 

Group members should tolerate diversity

 

Group members should encourage and support diversity

 

Group members should be honest in their personal views toward diversity

 

Co-cultures can contribute to group dysfunction if differences dominate group goals

 

Question # 15 of 15 ( Start time: 09:26:16 AM )

In a persuasive message, opposing ideas should be:

 

 

Cited, then refuted

 

Mentioned only when necessary

 

Ignored

 

Not mentioned

Question # 1 of 15 ( Start time: 09:28:39 AM )

Which of the following calls on human feelings, basing the argument on audience needs or sympathies?

 

 

Emotional appeals

 

Logical appeals

 

Irrational appeals

 

Unreasonable appeals

 

Question # 2 of 15 ( Start time: 09:29:09 AM )

Bstands for:

 

Blind carbon copy

 

Blind compiled copy

 

Branded carbon copy

 

Branded compiled copy

 

Question # 3 of 15 ( Start time: 09:29:30 AM )

All of the following are the elements of effective written communication, EXCEPT:

 

 

Courtesy

 

Correctness

 

Conciseness

 

Cleanliness

 

 

# 4 of 15 ( Start time: 09:29:49 AM )

All of the following guidelines play an important part to make your writing concrete, EXCEPT:

 

 

Include as much specific information as possible.

 

Use active rather than passive verbs.

 

Use vivid, image-building words.

 

Use passive verbs.

 

 

 

Question # 5 of 15 ( Start time: 09:30:09 AM )

Which one of the following group often meets face to face with a common purpose in mind?

 

 

Informal group

 

Formal group

 

Universal group

 

Standard group

 

Question # 6 of 15 ( Start time: 09:31:02 AM )

Which of the following is correct about coercion, persuasion and manipulation: for persuasive messages?

 

 

Are three separate categories

 

Are loosely connected

 

Are blended into each other

 

Are unrelated

 

 

Question # 7 of 15 ( Start time: 09:32:13 AM )

In a disappointing newsletter:

 

 

It is important to apologize.

 

Apology can be made with reason.

 

No apology is offered for the decision.

None of the given options

 

 

 

Question # 8 of 15 ( Start time: 09:33:14 AM )

All of the following are Important details to include in the letter of invitation EXCEPT:

 

 

The topic of the presentation

 

The date and time of presentation

 

The venue of the presentation

 

The menu of lunch to be given in the end of presentation

 

Question # 9 of 15 ( Start time: 09:33:40 AM )

Which of the following is not true of emotions?

 

 

Emotions help us to enact social roles.

 

Emotions are learned.

 

Emotions are innate.

 

Emotions are belief systems that guide our responses to feelings.

  

Question # 10 of 15 ( Start time: 09:34:17 AM )

All of the following statements about groups are true, EXCEPT:

  Group members strive to achieve some common purpose

 Group members influence and are influenced by one another

 

Group members are interdependent

 

Group members must interact face-to-face.

 

  

  

 

Question # 11 of 15 ( Start time: 09:34:40 AM )

Bc is an abbreviation of which of the following?

 

 

Blind copy

 

Branded copy

 

Begged copy

 

Before copy

 

  Question # 12 of 15 ( Start time: 09:35:12 AM )

Which of the following method is the best approach for refusing a claim?

 

 Direct method

 

Callous method

 

Straight method

 

Indirect method

 

Question # 13 of 15 ( Start time: 09:35:47 AM )

Motivational appeals refer to:

 

 Values

 

Psychological needs

 

Emotions

 

All of the given options

 

 

 

Question # 14 of 15 ( Start time: 09:37:01 AM )

What is the basic requirement of Coordinating behavior?

 

 

It requires that group members be in the same geographic area

 

It requires the use of verbal communication only

 

It requires the use of nonverbal communication only

 

It requires the exchange of messages whether verbal or nonverbal

 

 

 

Question # 1 of 15 ( Start time: 02:53:00 PM)

Bc is an abbreviation of which of the following?

 

 

Blind copy

 

Branded copy

 

Begged copy

 

Before copy

 

 

Question # 2 of 15 ( Start time: 02:53:53 PM)

All of the following are the qualities of effective claim letters EXCEPT:

 

 

An effective claim letter contains you attitude material.

 

An effective claim letter presents all the facts pertinent to the situation.

 

An effective claim letter contains threat.

 

An effective claim letter makes a definite request.

 

Question # 3 of 15 ( Start time: 02:54:22 PM)

All of the following are considered as some basic truths about human nature that help us humanize our business messages, EXCEPT:

  

People are self-centered

 

People are defensive

 

People are perfect

 

People expect courtesy

 

Question # 4 of 15 ( Start time: 02:55:12 PM)

_________________ is often regarded as an undesirable thing, which prevents the best ideas from being adopted.

 

 

Compromise

 

Compulsion

 

Impulsion

 

Perception

 

Question # 5 of 15 ( Start time: 02:55:43 PM)

_______________ is the language of business correspondence written for a general readership.

 

 

Informal English

 

Formal English

 

Common English

 

African English

 

  

 

Question # 6 of 15 ( Start time: 02:56:21 PM)

While writing a persuasive message, which kind of beginning will be more appropriate?

 

 

Begin with the catching proverb

 

Begin with the buffer

 

Begin with information that will catch the reader’s attention

 

Begin with detailed explanation

  

Question # 7 of 15 ( Start time: 02:57:38 PM)

The purpose of your message will determine:

 

 

How much you need to know about your reader.

 

How much you need to know about your idea.

 

How much you need to know about the background of your letter.

 

All of the given options

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VU Grand Quiz Assignment GDB past Papers exam: MCM301 Grand Quiz Solution Communication Skills ( Page 7 of 9 )
MCM301 Grand Quiz Solution Communication Skills ( Page 7 of 9 )
MCM301 Grand Quiz Solution Communication Skills
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