MCM301 Grand Quiz Solution Communication Skills
MCM301 Grand Quiz Solution Communication Skills
Question # 7 of 15 ( Start time:
05:29:03 PM )
Which of the following method of outlining speech is generally
preferred for negative news messages?
Direct method
Indirect
method
Supporting method
Sustaining method
Question # 8 of 15 ( Start time:
05:29:44 PM )
Which one of the following is not required to keep
conciseness in writing?
Including only relevant material
Adding
extra and unrelated information
Eliminating wordy expressions
Avoiding unnecessary repetition
Quiz Start Time: 05:23 PM
Question # 9 of 15 ( Start time:
05:30:28 PM )
All of the following are the characteristics of concrete
writing EXCEPT:
Specific
Definite
Vivid
Vague
Question # 10 of 15 ( Start time:
05:31:48 PM )
Careful outlining of topics is helpful for all of the
given reasons EXCEPT:
It improves the clarity of message
It saves writing time
It enables to emphasize properly the various topics in the
message
It keeps the suspense in message
Quiz Start Time: 05:23 PM
Question # 12 of 15 ( Start time:
05:33:13 PM )
To say a clear no or writing a straight refusal in a
disappointing news letter; all of the following techniques are useful EXCEPT:
De-emphasize the
disappointing-news
Use a conditional statement
Tell the audience what you did, can do, or will do, rather
than what you did not do, cannot do, or will not do
Use a non-courteous tone
Question # 13 of 15 ( Start time:
05:34:43 PM )
Which of the following is the most appropriate opening for
an invitation to a fund-raising event?
Explain the purpose of the event.
Give details of the event.
Extend the invitation.
Remind the recipient to bring a checkbook.
Question # 14 of 15 ( Start time:
05:38:09 PM )
Which of the following type of letter is used to request
general information rather than answers to specific questions?
Direct request
Indirect request
Claim
Order
Top of Form
Question # 15 of 15 ( Start time:
05:38:47 PM )
When considering objects or models as visual aids, the
presenter should consider which of the following point?
Objects and models are too big to use in a presentation
Audience-members can easily learn as much from other
visual aides
The object or model needs to be passed around the audience
during the speaker's presentation so the audience-members can get a look at it
while it is described
There are situations in which the object being discussed
or a realistic model makes the best support
MCM301:
Question # 1 of 15
( Start time: 05:45:46 PM )
Which of the following is the most appropriate definition
of group communication?
Two or
more persons who are interacting with one another during which mutual influence
is taking place
Any interaction between two or more persons
Any time two or more persons influence each other
Any collection of two or more persons
Question # 2 of 15
( Start time: 05:46:52 PM )
To say a clear no or writing a straight refusal in a
disappointing news letter; all of the following techniques are useful EXCEPT:
De-emphasize the disappointing-news
Use a conditional statement
Tell the audience what you did, can do, or will do, rather
than what you did not do, cannot do, or will not do
Use a non-courteous tone
Question # 3 of 15
( Start time: 05:48:13 PM )
What type of goodwill message is most likely to use an
RSVP?
Condolence
Invitation
Appreciation
Holiday greeting
Question # 4 of 15
( Start time: 05:49:19 PM )
All of the following are Important details to include in
the letter of invitation EXCEPT:
The topic of the presentation
The date and time of presentation
The venue of the presentation
The menu of lunch to be given in the end of presentation
Question # 5 of 15
( Start time: 05:50:20 PM )
Which of the following is the most appropriate opening for
an invitation to a fund-raising event?
Explain the purpose of the event.
Give details of the event.
Extend the invitation.
Remind the recipient to bring a checkbook.
Question # 6 of 15 ( Start
time: 05:51:07 PM )
In a well written disappointing newsletter, all of the
following points are kept in mind, except:
Enough detail to make the reason for the refusal logically
a eptable.
Explaining the company’s policy as logical rather than
rigid
Offering
an apology for the decision
Avoiding negative personal expressions
Question # 7 of 15
( Start time: 05:51:59 PM )
Which one of the following should not be interpreted to
mean brevity, which will result in an incomplete message?
Conciseness
Correctness
Consideration
Courtesy
Question # 8 of 15
( Start time: 05:52:58 PM )
Letters of invitation include:
Speaking invitations
Informal social invitation
Formal social invitations
All of the
given options
Question # 9 of 15
( Start time: 05:53:44 PM )
All of the following are the qualities of effective claim
letters EXCEPT:
An effective claim letter contains you attitude material.
An effective claim letter presents all the facts pertinent
to the situation.
An
effective claim letter contains threat.
An effective claim letter makes a definite request.
Question # 10 of 15
( Start time: 05:55:01 PM )
All of the following suggestions help improve the
effectiveness of the opening paragraph EXCEPT:
Make sure the beginning is appropriate for the reader.
Make sure
the beginning is inappropriate for the situation
Use a fast-start beginning rather than a slow beginning.
Keep the beginning paragraph fairly short.
Question # 11 of 15
( Start time: 05:56:15 PM )
Which one of the following group often meets face to face
with a common purpose in mind?
Informal
group
Formal group
Universal group
Standard group
Question # 12 of 15
( Start time: 05:57:33 PM )
All of the following statements about groups are true,
EXCEPT:
Group members strive to achieve some common purpose
Group
members influence and are influenced by one another
Group members are interdependent
Group members must interact face-to-face.
Question # 13 of 15
( Start time: 05:58:46 PM )
While determining the order of the topics, one should
review the outline, keeping all of the following questions in mind, EXCEPT:
Are the ideas of equal importance presented in a parallel
manner?
Is the sequence of the topics appropriate for the
development method I am using?
Is the sequence of the topics likely to add clarity to my
message?
Are
related topics properly shuffled?
Question # 14 of 15
( Start time: 05:59:50 PM )
Which of the following is not a guideline for courteous
writing?
Respond
late
Exclude irritating expressions
Include meaningful apologies
Omit discourteous wording
Question # 15 of 15
( Start time: 06:01:01 PM )
Diagrams are excellent for conveying all of the following,
except :
Information about size
Information about shape
Information about structure
Information
about audience
Top of Form
Skills new
Quiz Start Time: 10:59 PM
Question # 1 of 15 ( Start time:
10:59:55 PM)
Letters of invitation include:
Speaking invitations
Informal social invitation
Formal social invitations
All of the
given options
Bottom of Form
Top of Form
Quiz Start Time: 10:59 PM
Question # 2 of 15 ( Start time:
11:00:39 PM)
All of the following are the elements of effective written
communication, EXCEPT:
Courtesy
Correctness
Conciseness
Cleanliness
Bottom of Form
Top of Form
Quiz Start Time: 10:59 PM
Question # 3 of 15 ( Start time:
11:01:56 PM)
Which of the following type of letter is used to request
general information rather than answers to specific questions?
Direct request
Indirect
request
Claim
Order
Top of Form
Quiz Start Time: 10:59 PM
Question # 4 of 15 ( Start time:
11:03:09 PM)
When applied to business messages 'correctness' means all
of the following, EXCEPT:
Use the right level of language
Check a uracy of words, information and data
Use correct grammar and punctuation
Check font
style
Top of Form
Quiz Start Time: 10:59 PM
Question # 5 of 15 ( Start time:
11:03:53 PM)
Which of the following are central features of a group?
Interaction
Mutual influence
Interdependence
All of the
given options
Top of Form
Quiz Start Time: 10:59 PM
Question # 6 of 15 ( Start time:
11:04:34 PM)
Which of the following is to make a neutral,
non-controversial statement that is closely related to the point of the
message?
Buffer
Feedback
Communication
Talk
Top of Form
Quiz Start Time: 10:59 PM
Question # 7 of 15 ( Start time: 11:05:19
PM)
Which one of the following is most appropriate sequence
for effective writing?
Planning > drafting > organizing > editing >
proofreading
Planning > organizing > drafting > proofreading
> editing
Planning
> organizing > drafting > editing > proofreading
Planning > drafting > editing > organizing >
proofreading
Top of Form
Quiz Start Time: 10:59 PM
Question # 8 of 15 ( Start time:
11:06:25 PM)
The letters written to book some place like room, hall etc
are called:
Informal social invitation letters
Reservation
letters
Claim letters
Order letters
Top of Form
Question # 9 of 15 ( Start time:
11:07:23 PM)
The direct plan can be used for which one of the
following?
Sales messages
Request refusals
Claims
None of
the given options
Top of Form
COMMENTS