MCM301 Grand Quiz Solution Communication Skills
MCM301 Grand Quiz Solution Communication Skills
Question # 1 of 10 ( Start time:
08:45:19 PM )
All of the following are considered as some basic truths
about human nature that help us humanize our business messages, EXCEPT:
People are self-centered
People are defensive
People are perfect
People expect courtesy
Quiz Start Time: 08:45 PM
Question # 2 of 10 ( Start time:
08:46:12 PM )
Which of the following are central features of a group?
Interaction
Mutual influence
Interdependence
All of the given
options ??
Question # 3 of 10 ( Start time:
08:46:42 PM )
“His GPA in 2000(MBA) was 3.9 on a four point scale.”
Which of the following is a correct and more concrete example of above
statement?
His GPA was 3.9 on a four point scale.
His GPA was good in 2000.
He got a good score in his MBA Program.
All of the given options
Question # 5 of 10 ( Start time:
08:47:36 PM )
Which of the following cannot result from incomplete
messages?
Loss of goodwill
Loss of valued customers
Loss of sales
Gaining good name
Question # 6 of 10 ( Start time:
08:48:21 PM )
While determining the order of the topics, one should review
the outline, keeping all of the following questions in mind, EXCEPT:
Are the ideas of equal importance presented in a parallel
manner?
Is the sequence of the topics appropriate for the
development method I am using?
Is the sequence of the topics likely to add clarity to my
message?
Are related topics properly shuffled?
Question # 6 of 10 ( Start time:
08:48:21 PM )
While determining the order of the topics, one should review
the outline, keeping all of the following questions in mind, EXCEPT:
Are the ideas of equal importance presented in a parallel
manner?
Is the sequence of the topics appropriate for the
development method I am using?
Is the sequence of the topics likely to add clarity to my message?
Are related topics properly shuffled?
Question # 7 of 10 ( Start time:
08:49:42 PM )
While writing a persuasive message, which kind of
beginning will be more appropriate?
Begin with the catching proverb
Begin with the buffer
Begin with information that will catch the reader’s
attention
Begin with detailed explanation
Quiz Start Time: 08:45 PM
Question # 8 of 10 ( Start time:
08:50:18 PM )
All of the following are Non Essential parts of a letter
EXCEPT:
Addressee notation
Attention line
Subject line
Complimentary close
Question # 9 of 10 ( Start time:
08:51:16 PM )
Suppose there is a group meeting and in the end all the
group members agree on the final decision through discussion and debate. What
kin d on solution is it?
Consensus C
Compromise
Arbitration
Majority vote
Top of Form
Question # 10 of 10 ( Start time:
08:51:53 PM )
With a limited time frame available for presentation, the
Q & A session is conducted:
At the end of a presentation
During a presentation
Before a presentation
Not at all
Question # 1 of 10 ( Start time:
06:01:09 PM )
Which of the given sentences is bias free?
Please share this report with your supervisor. He will
find it interesting.
Mr. Usman, aged 55, has just joined our Technical
Department.
Mr. Umer is an unusually tall Asian.
Workers with physical disabilities face many barriers on
the job.C
Question # 3 of 10 ( Start time:
06:02:55 PM )
Which of the following is not suggested for an appropriate
ending of business writing?
Keep the ending paragraph as long as circumstances allow.C
Avoid the inclusion of negative information in the ending.
Include reader-benefit material, if appropriate.
State who is to perform the desired action if the action
is to be performed by someone other than the reader.
Question # 4 of 10 ( Start time:
06:04:10 PM )
Which one of the following information is true about bar
charts, simple column charts and multi-column charts?
All can be used effectively for the same purpose
Can be used to illustrate varied values
Are usually illegal for visual aids
Are usually not good visual aids
Question # 7 of 10 ( Start time:
06:06:06 PM )
While preparing for effective business writing Drafting
Stage involves all of the following, EXCEPT:
Developing appropriate beginning paragraph
Composing the body
Developing appropriate ending paragraph
Editing
Question # 10 of 10 ( Start time:
06:07:48 PM )
In which stage of Group formation Members work to solve
conflicts and recognize a eptable kinds of conduct?
Forming
Storming
Norming
Performing
Question # 1 of 10 ( Start time:
04:12:49 PM)
Which one of the following arrangement is a modification
of conventional classroom seating?
U-formation
T-formation
Modified T-formation
V-formation
Question # 2 of 10 ( Start time:
04:13:41 PM)
Which of the following method is generally preferred when
presenting positive or good-news information?
Direct method
Indirect method
Supporting method
Sustaining method
Question # 3 of 10 ( Start time:
04:14:30 PM)
Which of the following method of outlining topic involves
presenting a general statement first, followed by specific supporting
statements?
Direct method
Indirect method
Supporting method
Sustaining method
Question # 4 of 10 ( Start time:
04:15:27 PM)
Writing with a you-attitude shows sincere ______________
for the reader.
Apathy
Concern
Sympathy
Curiosity
Question # 5 of 10 ( Start time:
04:16:21 PM)
Ali has to write a research paper. He has finalized the
topic and collected the initial data. Now he is going to write the first
paragraph. Which stage of effecting writing it depicts?
Planning
Organizing
Drafting
Editing
Quiz Start Time: 04:12 PM
Question # 6 of 10 ( Start time:
04:16:45 PM)
When using visuals in a presentation, which of the
following should be avoided?
Taking time to explain the visual.
Fitting the visual to the material being discussed.
Talking to the visual.
None of the given options (Note Sure)
Question # 9 of 10 ( Start time:
04:18:54 PM)
All of the following suggestions help improve the effectiveness
of the opening paragraph EXCEPT:
Make sure the beginning is appropriate for the reader.
Make sure
the beginning is inappropriate for the situation
Use a fast-start beginning rather than a slow beginning.
Keep the beginning paragraph fairly short.
Question # 10 of 10 ( Start time:
04:19:20 PM)
All of the following statements about groups are true, EXCEPT:
Group members strive to achieve some common purpose
Group
members influence and are influenced by one another
Group members are interdependent
Group members must interact face-to-face.
Question # 2 of 15 ( Start time:
05:03:55 PM )
Order letters are comprised of all of the following
distinct content components, except:
Pertinent information about the items being ordered
Directions for shipping the merchandize
Quality
report of the items
Method of payment
Question # 3 of 15 ( Start time:
05:04:44 PM )
When do you think groups, rather than individuals working
alone, should be used to solve a problem?
When the task requires a limited amount of information and
skills
When a quick resolution is essential
When commitment to the decision is important
When the task is fairly simple and straightforward
Question # 4 of 15 ( Start time:
05:06:12 PM )
In written communication active verbs help make sentences
more:
Specific
Concise
Empathetic
All of the
given options
Question # 6 of 15 ( Start time:
05:07:55 PM )
In routine requests, it is advised to use direct approach
which means:
Placing
the main idea in opening
Placing the main idea in middle
Placing the main idea in the end
Placing the main idea anywhere a ording to writer’s choice
Question # 7 of 15 ( Start time:
05:09:05 PM )
“His black assistant speaks more clearly than he does”.
Which kind of biasness this sentence shows?
Gender biasness
Racial
biasness
Age biasness
Disability biasness
Question # 9 of 15 ( Start time:
05:10:03 PM )
All of the following are the qualities of effective claim
letters EXCEPT:
An effective claim letter contains you attitude material.
An effective claim letter presents all the facts pertinent
to the situation.
An
effective claim letter contains threat.
An effective claim letter makes a definite request.
Question # 11 of 15 ( Start time:
05:12:41 PM )
What type of goodwill message is most likely to use an
RSVP?
Condolence
Invitation
Appreciation
Holiday greeting
Question # 12 of 15 ( Start time:
05:13:42 PM )
Which of the following is not a guideline for courteous
writing?
Respond
late
Exclude irritating expressions
Include meaningful apologies
Omit discourteous wording
Question # 13 of 15 ( Start time:
05:14:21 PM )
Which of the following statement is NOT true about a
congratulatory message?
The message may be sent to a company relocating to a new building.
The message may be sent to an individual for being elected
to an office in a social organization.
The
message should focus on the receiver from start to finish.
The message may close by referring to the writer's
assistance to the receiver in his or her achievement.
Question # 5 of 15 ( Start time:
05:27:26 PM )
The direct plan can be used for which one of the
following?
Sales messages
Request refusals
Claims
COMMENTS